ネット業者の商品発送不備で悪い評価を書いたカップルが業者に訴えられていた。
この長い裁判の結果はカップルの勝利に。
BBCより。
Bad review couple win compensation
http://www.bbc.com/news/technology-28033889
Online retailer KlearGear has been ordered to pay $306,750 (£180,00) to a couple it has had a long-running dispute with over a bad review.
Jennifer Palmer posted a review on RipOffReport.com criticising KlearGear customer service, after her husband ordered two items that never arrived.
KlearGear later asked her to remove the post and threatened a $3,500 fine.
The case was resolved in a default judgement after KlearGear failed to respond to the legal action.
The couple’s lawyers told technology news site Ars Technica that collecting the money could prove problematic.
“Now we’re going to be figuring out where KlearGear’s assets are and how we can collect them,” they said.
Customer service
The row stretches back to December 2008 when John Palmer ordered two items, worth less than $20, as a gift for his wife.
The items did not arrive and after repeated calls to the company the couple were told that the items had never been paid for and had been cancelled.•••
